Delete Your Account

Battleground Sensitivity (developer: Shanu Tyagi, package com.pubg.sensitivity) gives you two ways to permanently delete your account and the personal data tied to it. Both routes lead to the same outcome: your data is removed within 24 hours of the request being processed.

Option 1 — Delete from inside the app (recommended)

This is the fastest path and works for any user who can still sign in.

1. Open Battleground Sensitivity on your Android device.
2. Tap Profile in the bottom navigation bar.
3. Tap Settings (gear icon, top-right).
4. Scroll to the bottom and tap Delete Account.
5. Confirm by typing DELETE when prompted.

Deletion is immediate. The app will sign you out automatically once processing finishes (usually within a few seconds).

Option 2 — Request deletion by email

Use this if you have lost access to the account, uninstalled the app, or cannot sign in for any reason.

1. Email battleground.app@gmail.com from the Google account you used to sign in.
2. Use the subject line: Account deletion request.
3. In the body, include any of the following to help us locate the account quickly:
   • The Google email address you signed in with
   • Your Firebase UID, if you remember it (shown in Settings → Account ID inside the app)
   • Your in-game ID (BGMI or PUBG), if you set one

We respond within 72 hours on business days. Once we verify ownership, deletion is performed within 24 hours and a confirmation email is sent.

What gets deleted

The same deletion runs whether you trigger it from inside the app or via email. Two categories:

Deleted in full (irrecoverable)

• Your user profile, points (UC) balance, and tier assignment
• Your favourites — sensitivity profiles, control layouts, tips you saved
• Your in-game IDs (BGMI / PUBG) and device bindings
• Community submissions you authored (sensitivity profiles, control layouts), and any of those that were promoted to the public catalogue
• Notification inbox messages
• FCM (push notification) tokens and topic subscriptions

Retained but anonymised

A small set of records keeps its content but has your personal identifier overwritten with the literal string __deleted__ so the row cannot be linked back to you.

• Ad reward audit logs — retained for 12 months for fraud and tax analysis. Required for ad-network and accounting compliance. After 12 months they are purged automatically.
• Campaign applications — retained as proof of the completed reward contract. When you submit sensitivity values or a control layout to a paid campaign, you receive in-app points in exchange. Because that data is the consideration for the reward you already received, we keep the submission after deletion with your personal identifier severed.
• Device-binding records — retained until you delete your account. (These are deleted in full above.)

Anonymised records cannot be reversed. Once your uid is replaced with __deleted__, neither we nor anyone else can tell which deleted user the row used to belong to.

What is not kept

To make the boundaries explicit:

• We do not store your phone number. The SIM is read once at sign-in only to detect your country code (e.g. “IN”) for content tier assignment.
• We do not store passwords. Authentication is handled entirely by Google Sign-In; we never see your password.
• We do not sell your data to advertisers, brokers, or any third party.

Removing the app from your device

Uninstalling the app from your phone does not delete your server-side account. To remove all server-side data, follow Option 1 or Option 2 above.

Questions

Email battleground.app@gmail.com and we will respond within 72 hours.

For broader privacy questions, see our Privacy Policy.